| 100% | PEPRALLY | 8 | "...We can hold a ___ to motivate our team to provide good customer service..." |
| 35% | SUPPLIED | 8 | Provided goods or services to another party |
| 34% | YOKE | 4 | It can hold a team together |
| 32% | COMET | 5 | Cleanser with the old slogan "Nothing can hold a can to ..." |
| 32% | ICARE | 5 | Good motto for a customer service agent (2 wds.) |
| 32% | CHATBOT | 7 | Customer service agent unlikely to pass a captcha test |
| 32% | GODSAVETHEQUEEN | 15 | "Pray we can hold on to the smaller one, which is more comfortable than the king" |
| 32% | CONTRACT | 8 | Agreement to provide a service to a business |
| 31% | GODSAVETHEQUEEN | 15 | "Pray we can hold on to the smaller one, which is more comfortable than the king" |
| 31% | EPOS | 4 | Records the sale of goods or services to the customer |
| 31% | ONRETAINER | 10 | Contractually available to provide services, as a lawyer might be |
| 30% | TIM | 3 | (5/6)"On the way to 43d, we can also stop for a quick bite at ___ Hortons. Let's get some donuts and coffee, and be on our way!" |
| 30% | USO | 3 | Organization providing services to the US soldiers |
| 30% | MOTIVATION | 10 | Something a good personal trainer can provide |
| 30% | ARREST | 6 | What a good tip can lead to |
| 30% | HUMAN | 5 | Whom you often long to speak to during a customer service call |
| 30% | MEMORIAL | 8 | Service held to remind people of a person or event |
| 29% | POORREVIEW | 10 | "Only one star on Yelp? What a ___! We need to repair our reputation..." |
| 29% | YOUALONE | 8 | "Is now a good time for us to talk?" |
| 29% | SEASONTWO | 9 | *What good ratings for a new show can lead to |
| 28% | GILLETTE | 8 | Shaving brand said to be the best a man can get |
| 28% | ADDTO | 5 | "...and to ___ all our misery, we had a flat tire" (make worse): 2 wds. |
| 28% | EBERT | 5 | Critic who said "Art is the closest we can come to understanding how a stranger really feels" |
| 28% | BREAKSCHARACTER | 15 | Can't hold back laughter while performing, say ... or a hint to the circled letters |
| 27% | BUMS | 4 | Our team, to their fans |
| 27% | PREINSTALLATION | 15 | Software service provided by hardware sellers ... and a hint to three long puzzle answers |
| 27% | DLI | 3 | Subunit of the DOD that provides linguistic and cultural instruction to agencies and customers on a global basis (abbr.) |
| 27% | MARKET | 6 | A place where vendors gather to sell goods |
| 27% | RIVAL | 5 | Hold a candle to |
| 27% | EQUAL | 5 | Hold a candle to |